6.1.5.1.5 Transition to a standard death claim
Where no claim form has been made by the family, the Agent or Self-Insurer should contact the family or representative, explain the next step and assist with claim lodgement.
See: Make a claim
If seeking entitlements other than Immediate Support payments, a claim form must be completed and given to or served on the employer in accordance with the legislation.
On receipt of a Claim for Compensation Following a Work-related Death form (ie a standard death claim) the Agent will refer the claim to a legal panel firm for management of the standard claim process.
See: Receive a claim
The Immediate Support payments process may run concurrently with other existing liability and dependency determination should a claim form be received.
The Agent or Self-Insurer has the primary responsibility for initiating and determining whether Immediate Support payments are to be made. The Agent or Self-Insurer must keep the appointed panel firm informed as to decisions to make Immediate Support payments.
A decision to make Immediate Support payments is not an admission of liability to pay compensation under the legislation.